Value for money
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Poor
Acceptable
Good
Outstanding
Service
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Poor
Acceptable
Good
Outstanding
Accommodation
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Poor
Acceptable
Good
Outstanding
Food choice, quality, sourcing, knowledge
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Poor
Acceptable
Good
Outstanding
Breakfast
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Poor
Acceptable
Good
Outstanding
Initial impression and exterior presentation
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Poor
Acceptable
Good
Outstanding
Signage, foyer, welcome and reception efficiency
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Poor
Acceptable
Good
Outstanding
Room quality, cleanliness, functionality, facilities
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Poor
Acceptable
Good
Outstanding
Public areas design, cleanliness, amenities
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Poor
Acceptable
Good
Outstanding
Wine and spirits range and knowledge
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Poor
Acceptable
Good
Outstanding
How likely would you be to recommend this hotel to your friends or family?
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Very Unlikely
Unlikely
Likely
Very Likely
How likely would you be to stay / visit again?
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Very Unlikely
Unlikely
Likely
Very Likely